Shifting from an IT service-only business model to one that includes products, platforms, or accelerators can seem challenging. However, the key to a successful transition lies not only in developing new offerings but in fostering a culture that supports innovation, collaboration, and customer-centric thinking. Building a product culture within your service company can empower teams, streamline processes, and ultimately help

Introduction So finally you have decided to leap from a service-only model to a service + product approach, haven’t you? In our previous blog, we discussed why this change is critical for unlocking new revenue streams, improving margins, and standing out in a competitive marketplace. Now, the big question is: What product should you build? Let’s talk about how you