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Author: Milind Soni

How Fresh is Your Competitor Analysis? Do You Need to Refresh It?

ProdZen For product managers, product marketers, and sales teams, relying on stale competitor analysis is like navigating with an outdated map. Rapid shifts in market dynamics, evolving customer preferences, and technological leaps can render old insights obsolete. So, how do you know when it’s time to refresh your competitor analysis? Let’s dive into why up-to-date monitoring of your competition is …

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Unlock Unstoppable Customer Loyalty: Master Competitive Intelligence for Ultimate Retention

ProdZen Can a company succeed and grow without happy customers? Companies today must prioritize customer success and leverage competitive intelligence to retain customers and achieve business growth. Here’s how you can master competitive intelligence to boost customer retention and foster loyalty.   Why Customer Success is Your Secret Weapon Customer success management is more than just a buzzword—it’s the backbone …

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